Debt collection is the measures taken to recover money owed by late payers after your company internal procedures have failed to get the debt paid.
These are the measures taken before taking legal action to collect the money owed.
Bailiffs, Enforcement Agents can assist at a number of stages in the process.
The debt collector will attempt to establish contact with the debtor, by letter, email, telephone:
In many cases this is sufficient to achieve payment of the debt.
Should the debtor fail to pay following contact the next step is for the debt collector to visit the debtor to seek payment.
In some cases this step achieves payment of the debt.
The final step before considering legal action is for the debt collector to send a letter giving notice of possible legal action.
In some cases this final step before legal action achieves payment of the debt.
England & Wales